| Help |
 |
|
Find answers to frequently asked questions about digital materials.
Adobe EPUB eBook
Adobe PDF eBook
OverDrive WMA Audiobook
OverDrive MP3 Audiobook
Unable to find the answers to your questions in any of the above help categories? Please click here to request OverDrive support.
In order to facilitate troubleshooting, please be prepared to provide the following information:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Library card number
- Title(s) of problem download(s)
- Applicable software version (this information can typically be found under Help > About.)
- Operating system (Windows Vista, Windows XP, Windows 98 SE, etc.)
- Internet browser and version (Internet Explorer 8.0, Firefox 3.0, etc. In most browsers, find this under Help > About.)
- If applicable, device type and operating system
|
